The Consultancy Skills course aims to ensure that all consultants adopt professional approaches which support an organisations brand identity. Consultants will also be made aware of and have an opportunity to rehearse “best practice” consultancy skills throughout the course.
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Description
The Consultancy Skills course aims to ensure that all consultants adopt professional approaches which support an organisations brand identity. Consultants will also be made aware of and have an opportunity to rehearse “best practice” consultancy skills throughout the course.
Course Objectives
By the end of the course attendees, through instructor-led online presentations and exercises, will be able to:
- Understand their role as consultants
- Be able to identifiy the different personality types.
- Be able to work with differing personality types.
- Become professional individuals in a corporate space.
- Being able to spot sales opportunities
- Workshop management
- Communication skills
Prerequisites
There are no specific prerequisites for this course.
Who should attend
Entry level staff or anyone who has ventured into a client facing role
Course Outline
- Best practice consultant behaviour – the do’s and don’ts of consultancy.
- Interviewing for roles
- Communication skills (includes DISC Insights)
- Influencing skills
- Meeting / workshop management
- Assertiveness
- Managing and motivating teams – Belbin
- Facilitating groups, brainstorming techniques
- Sales awareness and opportunity identification skills – the sales and buyer cycles – from sales spotting, through qualification, influencing and closing.
